Privacy policy

Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Business email
  • Phone number
  • Company name
  • Information submitted through contact or demo forms
  • Details about the workflow or service you are interested in

We may also collect technical information when you use our website, such as browser type, device information, IP address, pages visited, and website usage data.

How We Use Your Information

We may use your information to:

  • Respond to enquiries
  • Provide requested demos
  • Contact you about Telza AI products or services
  • Set up and support customer accounts
  • Improve our website and products
  • Understand how visitors use our website
  • Maintain security and prevent misuse
  • Meet applicable legal or regulatory requirements

Where required, marketing communications will be sent based on the permissions and choices you provide.

Product and Service Data

When businesses use Telza AI products, information may be processed as part of configured workflows.

The type of information processed depends on the product, customer setup, integrations, and workflow.

Customers are responsible for ensuring they have the rights and permissions required to provide data to Telza AI and use it within their workflows.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand usage, remember preferences, and improve the user experience.

You can learn more in our Cookie Policy.

How We Share Information

We do not sell personal information to advertisers.

We may share information with service providers that help us operate our business, infrastructure, communications, analytics, or customer services.

We may also disclose information where required by law or when necessary to protect our rights, users, or services.

Data Security

Telza AI uses reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or disclosure.

No internet-based system can guarantee complete security.

Data Retention

We keep information for as long as reasonably necessary for the purpose it was collected, to provide our services, meet contractual requirements, resolve disputes, maintain security, or meet legal obligations.

Your Choices

Depending on where you live, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or other available privacy choices.

You may also unsubscribe from marketing communications using the unsubscribe option provided in those messages.

Third-Party Services

We may update this Privacy Policy when our services, business practices, or legal requirements change.

The latest version will be published on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or how Telza AI handles information, contact us through our website.

Contact Telza AI →

One important step before publishing: have this page reviewed against the actual data your website and products collect, especially cookies, analytics, demo-form marketing consent, call recordings, lead data, and any third-party processors. The legal page should describe what Telza AI actually does, not just use a generic policy.