- Services
AI Voice Agents That Answer
and Handle the Call.
Telza AI Inbound Voice answers calls coming into your business and handles the conversation automatically.
It can understand what the caller needs, answer questions, collect information, check availability, book appointments, make reservations, and complete supported requests during the call.
What's included
Reduction in
manual workflow load
What's included
One Incoming Call.
One Clear Workflow.
Visual flow:
INCOMING CALL → ANSWER → UNDERSTAND → HANDLE → COMPLETE
This is the inbound equivalent of the outbound lead workflow.
What Inbound AI Can Handle
ANSWER QUESTIONS
Give customers the information they need.
BOOK APPOINTMENTS
Check availability and complete the booking.
MAKE RESERVATIONS
Handle hotel, restaurant, or other reservation workflows.
CHECK AVAILABILITY
Look up supported availability during the call.
CAPTURE LEADS
Collect caller details and the reason for their enquiry.
HANDLE REQUESTS
Complete configured customer-service tasks automatically.
UPDATE INFORMATION
Send collected information to supported systems.
AFTER-HOURS CALLS
Continue answering customers when your team is unavailable.
The Call Should End With Something Done.
Possible inbound outcomes:
QUESTION ANSWERED
PPOINTMENT BOOKED
RESERVATION CONFIRMED
AVAILABILITY CHECKED
LEAD CAPTURED
INFORMATION UPDATED
REQUEST COMPLETED
CALL COMPLETED
Telza AI follows the workflow you set and completes the action that matches the caller’s request.
Common Business Use Cases
Use the theme’s visual cards instead of placing all the Section 2 text in long paragraphs.
How we work
Problem, Approach, Outcome
Clear milestones, constant communication, and zero hand-waving. Here’s how we get from idea to impact.
PROBLEM
Customers call for the same questions, bookings, availability checks, and requests every day.
APPROACH
Telza AI answers the call, understands what the customer needs, follows your business rules, and completes the configured task automatically.
OUTCOME
The caller gets the information, booking, reservation, or support they need without waiting for someone to answer manually.
What clients say
Alex Rivera
The team didn’t just build an automation; they re-engineered our entire operations workflow. We’re moving twice as fast now.
Sarah Jenkins
“Finally, an automation partner who actually understands enterprise security requirements. No hand-waving, just solid execution.”
Michael Rodriguez
“The team understood our complex integration requirements and built something that just works. Worth every penny.”
Marcia Solis
They made sense of our complex requirements and produced a solution that just works. Couldn’t be happier with the value.
Adam Smith
They quickly grasped our complicated integration needs and delivered a solution that works flawlessly. Absolutely worth the investment.
FAQ
Questions Before We Build.
Everything you need to know before we start working together.
What is Telza AI?
Telza builds AI products that automate real business workflows.
Our products cover lead operations, inbound and outbound voice AI, WhatsApp automation, e-commerce conversational AI, and custom automation for workflows that need something more specific.
Which Telza AI product is right for my business?
That depends on the work you want to automate.
Fillo supports lead operations and processing.
Telza Voice handles inbound and outbound phone conversations.
WhatsApp Automation handles messaging, follow-up, qualification, reminders, and supported customer workflows.
E-commerce AI helps online stores with product questions, customer support, and shopping conversations.
For workflows that do not fit an existing product, Telza can also build custom AI automation
What is Fillo?
Fillo is our form-filling AI agent. It takes the leads you already collect and submits them into any web form — accurately, with clean and verified IPs, 24 hours a day. You review the results; Fillo does the typing.
Does Telza AI support both inbound and outbound calls?
Yes.
Outbound AI agents can contact prospects, follow campaign logic, qualify leads, handle common objections, and route appropriate conversations to your team.
Inbound AI agents can answer callers, collect information, respond to supported inquiries, complete configured workflows, and transfer the conversation when a human is needed.
Can Telza work with the systems we already use?
Telza can connect with supported CRMs, dialers, calendars, APIs, and other business systems depending on the product and workflow.
VICIdial · Telnyx · Vonage · Signalwire · Bitrix · Zapier · Twilio
If your system is not already supported, we can review the integration requirements during the demo.
Do we need to change our existing scripts and processes?
Not necessarily.
Your existing scripts, qualification criteria, business rules, and workflows can be used as the starting point.
We then adapt them for AI so the agent can respond to different answers, conditions, objections, and actions instead of simply reading a fixed script line by line.
How long does it take to get started?
Implementation depends on the product, workflow complexity, integrations, campaign logic, and testing required.
During the initial review, we map the workflow first and then give you a realistic implementation plan based on your setup.
Does Telza offer custom AI automation?
Yes.
If repetitive work in your business does not fit one of our existing products, Telza can design an AI workflow around the process.
This can include customer-facing workflows, internal operations, data handling, integrations, and multi-step automation.
Can we see Telza AI working before we buy?
Yes.
You can request a demo based on the product or workflow you are interested in, including Voice AI, Fillo, WhatsApp Automation, and E-commerce AI.
For Voice AI, we can also provide relevant call examples so you can hear how Telza handles real conversation scenarios.
Request a Demo →
Does Telza make our business TCPA compliant?
No software platform can make a blanket compliance determination for a customer’s operation.
Telza provides supported controls and workflow tools, while customers remain responsible for understanding and meeting the legal obligations applicable to their campaigns.
How much does Telza AI cost?
Pricing depends on the products you use, volume, integrations, and the complexity of the workflow.
Rather than showing a generic price that may not apply to your operation, we first understand what you want to automate and then provide a commercial proposal based on the actual setup.
Book a Demo →
GET STARTED
What Do Customers Call Your Business For?
Tell us what your team handles on the phone today.
- Answer questions
- Book appointments
- Check availability
- Make reservations
- Capture leads
- Handle customer requests