- Services
Turn WhatsApp Into a
Working Business Channel.
Telza AI helps businesses automate WhatsApp conversations, follow-ups, qualification, reminders, confirmations, customer support, and other repetitive messaging workflows.
What's included
Reduction in
manual workflow load
What's included
One Message. .
One Clear Workflow
Telza AI follows the workflow you set and keeps the conversation moving until the required action is completed.
Capability Cards
LEAD FOLLOW-UP
Automatically continue conversations with new
LEAD QUALIFICATION
Ask questions and collect the information your business needs.
REMINDERS
Send configured appointment, booking, or follow-up reminders.
CONFIRMATIONS
Confirm appointments, requests, or other workflow actions.
CUSTOMER SUPPORT
Answer supported customer questions through WhatsApp.
HUMAN HANDOFF
Move the conversation to your team when your workflow requires it.
Built Around Your Messaging Workflow
Possible inbound outcomes:
YOUR QUESTIONS
QUALIFICATION RULES
FOLLOW-UP LOGIC
REMINDERS
CONFIRMATIONS
CUSTOMER INFORMATION
HANDOFF RULES
FINAL OUTCOME
Tell us how your team handles WhatsApp today. We turn that process into a workflow Telza AI can follow.
Common WhatsApp Workflows
How we work
Problem, Approach, Outcome
PROBLEM
Leads and customers message your business, but teams cannot always reply quickly or follow up consistently.
APPROACH
Telza AI handles configured WhatsApp conversations, asks questions, sends follow-ups, provides information, and takes the next action based on your workflow.
OUTCOME
Customers get a response and leads keep moving without your team manually handling every message.
What clients say
Alex Rivera
The team didn’t just build an automation; they re-engineered our entire operations workflow. We’re moving twice as fast now.
Sarah Jenkins
“Finally, an automation partner who actually understands enterprise security requirements. No hand-waving, just solid execution.”
Michael Rodriguez
“The team understood our complex integration requirements and built something that just works. Worth every penny.”
Marcia Solis
They made sense of our complex requirements and produced a solution that just works. Couldn’t be happier with the value.
Adam Smith
They quickly grasped our complicated integration needs and delivered a solution that works flawlessly. Absolutely worth the investment.
FAQ
Questions Before We Build.
Everything you need to know before we start working together.
What is WhatsApp Automation?
WhatsApp Automation helps businesses manage customer conversations automatically, respond to inquiries, and streamline follow-ups through WhatsApp using AI.
Can Telza AI reply to leads automatically?
Yes, Telza AI can help automate lead responses on WhatsApp, allowing businesses to engage with potential customers faster.
Can it qualify leads through WhatsApp?
Yes, AI-powered conversations can ask relevant questions, understand customer needs, and help identify qualified leads.
Can it send reminders and confirmations?
Yes, WhatsApp automation can support automated reminders and confirmations for appointments, bookings, and customer interactions.
Can it follow up with leads?
Yes, automated follow-ups can help businesses reconnect with leads, nurture prospects, and reduce missed opportunities.
Can it answer customer questions?
Yes, Telza AI can help answer common customer questions and provide relevant information through automated conversations.
Can a conversation be handed to a person?
Yes, conversations can be escalated to a human team member when personal assistance or additional support is needed, depending on the configured workflow.
Can WhatsApp connect with our CRM?
Yes.
If repetitive work in your business does not fit one of our existing products, Telza can design an AI workflow around the process.
This can include customer-facing workflows, internal operations, data handling, integrations, and multi-step automation.
Can we use our existing messages and workflows?
Yes, existing messages and workflows can be used as a starting point and adapted to suit your business requirements and automation goals.
Can we see a demo before getting started?
Yes, you can request a demo to explore Telza AI’s capabilities and understand how WhatsApp automation could support your business.
GET STARTED
What Do You Want WhatsApp to Handle?
Tell us what your team handles on the phone today.
- Lead follow-up
- Qualification
- Reminders
- Confirmations
- Customer support
- Human handoff